Education

Experience

  • 2017 - Present
    SuperConcepts

    Manager - Finance & Accounts

    Served as leader for team of 85 to 95 members across Pune,
    Coimbatore and Chennai in accounting services for CA / CPA / IPA /
    Advisor Firms
    • Set up and improved accounting systems and processes to meet
    business needs and maximize operational success.
    • Oversaw team in servicing diverse clients and their Portfolios
    • Enabling team to Prepare and Lodge returns and upheld compliance
    with all applicable laws.
    • Built strong relationships with customers through positive attitude and
    attentive response.
    • Established open and professional relationships with team members to
    achieve quick resolutions for various issues.
    • Consistently review and improve process flow to enhance quality of
    Customer service.
    • Reviewed documentation and identified financial discrepancies where
    applicable.
    • Managed investments to diversify financial portfolios and grow revenue
    • Spearheaded expansion strategies to increase business market share
    • Trained new and existing staff members in various financial procedures
    to prepare for job requirements
    Projects – Advised Client Management :
    • Took over team of 35 Members and 2000 advisor clients
    • Streamlined process, Solving key issues like keeping accounts up-todate, missing SLAs, holding discrepancy led to referral from advisors
    • Increased client base from 2000 to 2500 advisor clients within three
    months
    • Reduced daily complaints: No complaints from Feb to current date.

  • 2019 - 2022
    BPOConnect

    Manager - Finance & Accounts

    Served as Leader for team of 50 to 65 members across Coimbatore and
    Chennai in accounting services for CA / CPA / IPA / Advisor Firms
    • Supported business development where 04 to 05 new clients were
    onboarded leading to revenue increase by 20- 25

  • 2010 - 2014
    Carisma Solutions

    Team Leaders - Projects & Business Development

    Served as leader mentoring and guiding 25-35 employees to foster
    proper completion of assigned duties in accounting services for CA
    /CPA / IPA / Advisor Firms.
    Supported business development where 05 to 07 new clients were
    onboarded leading to revenue increase by 25-30%
    • Built strong relationships with customers through positive attitude and
    attentive response
    • Coordinated weekly meetings for teams / Clients
    • Set up and calibrated machinery to meet specific delivery requirements
    • Mentored and guided employees to foster proper completion of
    assigned duties
    • Demonstrated knowledge of company mission and goals and
    mentored employees in reaching objectives aligned with company
    core values.

  • 2008 - 2010
    BB Whitehouse Accountants

    Senior Accountant

    • Developed and implemented effective accounting systems
    • Set up and improved accounting systems and processes to meet
    business needs and maximize operational success
    • Prepared financial statements and consolidations after reconciling
    general ledger accounts
    • Prepared monthly journal entries and reconciliations
    • Reconciled accounts and created documents for monthly closure
    procedures
    • Prepared and submitted returns and upheld compliance with all
    applicable laws
    • Reconciled balance sheets and streamlined best practices for balance
    sheet processes

Skills