Education
- 2016 - Present
Experience
-
2019 - 2023
Kate Spade
Supervisor Sales and Survise
• Responsible for building my own clientele book and managing my clients
• Trained new hired on effective sales, service, guest journey, and operational strategies to maximize team performance
• Responsible for store’s sales and productivity goals that are set for store as well as delivering service that meets or exceeds expectations
• Communicated with visual management to increase store’s productivity in KPIs and sales
• Collected Key Performance Indicator metrics, analyzing results and offering process improvement recommendation based on data -
2019 - 2019
Levi's
Stylist/Sales Associate
• Answered customer’s questions about the availability stock in the store
• Consulted with customers on the latest styles and trends
• Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
• Helped customers select products that best fit their personal needs
• Opened and sensored hundreds of boxes in 3 days
• Greeted the customers and mentioned the promotions across the store and showed its layout that the store can offer