2001 - 2004
Seke 5 High School
Zimbabwe Institute of Management
Certificate in Call Centre Management
Amosa Safety Academy
Advanced Certificate in Health and Safety Management
Food Management Certificate
2020 - 2022
\Monitoring and assessing hazardous and unsafe situations. Developing measures to assure personnel safety.
Correcting unsafe acts or conditions through the regular line of authority.
Exercising emergency authority to prevent or stop unsafe acts when immediate action is required
2014 - 2020
\Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
Resolving customer complaints, Managing database records,
Drafting status reports on customer service issues. Cold calling to get sales
Attending to inbound calls