Bachelor’s degree of Apparel Business, Second-Class Honors

Diploma of Interior Design

Account Manager, Thailand & SEA

Business Development: responsible for identifying and developing new business opportunities to grow the client base and revenue. Some of the key responsibilities include:
1. Identifying and prospecting potential clients that the firm can provide recruitment services to, and reaching out to them to generate interest in services.
2. Building and maintaining relationships by understanding their business needs, providing personalized service, and consistently delivering high-quality candidates.
3. Developing and executing sales strategies to meet or exceed revenue targets. This involves identifying new business opportunities, creating proposals, negotiating contracts, and closing deals.
4. Conducting market research to keep abreast of market trends and industry best practices. This involves conducting research on industry trends, competitor activity, and emerging technologies.
5. Managing and maintaining a client database.
6. Collaborating with recruiters and other teams to understand their needs and provide support to ensure they have the resources they need to succeed.
7. Representing the agency at professional events, conferences, and other networking opportunities.
8. Reporting and analysis to make data-driven decisions to improve performance.

Account Manager: responsible for managing relationships with clients and ensuring their recruitment needs are met. Some of the key responsibilities include:
1. Developing and maintaining relationships with clients, understanding their recruitment needs, and providing appropriate solutions.
2. Negotiating contracts and agreements with clients and ensuring compliance with them.
3. Monitoring recruitment progress and ensuring timely delivery of candidates to clients.
4. Resolving any issues or conflicts that arise with clients.
5. Providing regular updates to clients on recruitment progress and market trends.
6. Collaborating with 360 recruiters to ensure a smooth and effective recruitment process for clients.

360 Recruiter: responsible for managing the entire recruitment process from start to finish. Some of the key responsibilities include:
1. Developing and maintaining relationships with clients and candidates.
2. Sourcing and screening candidates through various channels such as job boards, social media, and referrals.
3. Conducting interviews and assessments to evaluate candidate suitability for open positions.
4. Negotiating salaries and terms of employment with candidates and clients.
5. Providing guidance and support to candidates throughout the recruitment process.
6. Maintaining accurate and up-to-date records of candidate and client interactions in the agency’s database.

Senior Manager-Growth & Development, Thailand & SEA

Objective: To leverage extensive experience in business development, account management, and leadership to drive growth and development in the Thailand and SEA market.
1. Developed and executed business development strategies to generate new leads, expand the firm’s presence in the Thailand and SEA market, and maximize sales potential.
2. Identified client needs through various channels including cold & warm calling, in-person and provided effective solutions, resulting in the acquisition of new business opportunities.
3. Built and maintained a comprehensive network within the local and SEA market to stay updated on industry trends and opportunities, and collaborated with the local and regional team to achieve sales objectives.
4. Demonstrated strong leadership skills in a sales and business development environment by providing guidance, mentoring, and coaching to the team to achieve their targets.
5. Established partnerships with trusted partners to increase business opportunities and improve the company’s overall performance.
6. Contributed innovative thinking and expertise to improve internal processes and systems.

Key achievements:
1. Successfully expanded the client base by 50% within the first year of operation through effective networking and relationship building with potential clients.
2. Led the expansion of the firm’s service offerings into a new market segment, resulting in a 25% increase in revenue and a new stream of business opportunities.
3. Successfully led a team of 1-2 business development representatives to consistently exceed clients’ signed targets through effective coaching and performance management. As a result of exceptional leadership and strategic planning, the team
achieved TOP performance out of 5 countries

Recruitment Consultant, Thailand

Objective: Recruitment Consultant with expertise in Retail, IT, and Accounting & Finance seeking challenging position to provide full-cycle recruitment services.
1. Developed new business in Thailand through cold calling, networking, social media, and referrals.
2. Maintained existing business by providing excellent service to clients and candidates.
3. Conducted needs assessments, requirements analysis, and labor market research to better understand recruitment needs.
4. Screened applicants, organized interviews, and provided candidate recommendations.
5. Conducted contract negotiations based on pre-established service levels.

Office Manager and Personal Assistant to Managing Director

Objective: To obtain the position of Office Manager and Personal Assistant to Managing Director where I can utilize my organizational, administrative, and communication skills to support the company’s daily operations.
1. Being the primary contact point for the Thailand office in all aspects.
2. Managing external accounting documentation.
3. Handling invoicing, billing, and BOI visa/work permit applications.
4. Maintaining office equipment and supplies.
5. Consulting with headquarters in Barcelona on all HR and Thai labor laws related matters.
6. Organizing and maintaining physical and digital files for efficient access.
7. Managing the Managing Director’s professional and personal tasks as needed.
8. Fostering a positive work atmosphere.

Key achievements:
1. Streamlined the filing system and improved document retrieval time by implementing a new organization system.
2. Improved the office’s procurement process, resulting in cost savings and more efficient use of resources.
3. Assisted in the successful application process for BOI visas and work permits, ensuring that all required documentation was submitted accurately and on time.
4. Maintained a positive work environment by fostering open communication and addressing employee concerns promptly and effectively.

Assistant Vice President - Sales & Business Development

Objective: To secure a dynamic role as Assistant Vice President – Sales & Business Development in the eCommerce industry, where I can leverage my extensive experience in sales and business development to drive revenue growth and enhance customer experience.
1. Built and led high-performing Sales & Business Development teams, mentoring and coaching team members and providing guidance to ensure that sales goals were achieved.
2. Negotiated and closed complex deals with key suppliers, vendors, and partners.
3. Analyzed market trends, staying up-to-date with industry developments, and identified potential opportunities for growth.
4. Built and maintained strong relationships with key suppliers, vendors, and partners, and negotiated favorable terms to improve margins and enhance customer experience.
5. Developed and implemented pricing strategies that aligned with market trends to create commercial campaigns that ensured profitability, while maintaining competitive pricing for customers.
6. Continuously evaluated and improved sales processes and strategies to ensure maximum efficiency and effectiveness in driving revenue growth.
7. Explored and identified new sales channels, including marketplaces, affiliates, and social media platforms, to expand the reach of the eCommerce business and increase revenue.
8. Worked closely with cross-functional teams, including marketing, operations, and finance, to ensure seamless execution of sales strategies and achieve overall business goals.

Key achievements:
1. Successfully launched several commercial campaigns that aligned with market trends and increased sales revenue by 25% within the first quarter.
2. Negotiated favorable terms with vendors and partners, resulting in a cost reduction of 10% and improved margins.

Category Manager

Objective: To obtain the position of Category Manager and utilize my expertise in managing merchandise categories, developing strategies to drive sales, and ensuring customer satisfaction.
1. Merchandise Management: Worked with buyers to select the appropriate merchandise mix, maximized sales through reorders, and adjusted site presentation based on inventory, promotion, and sales trends.
2. Inventory Management: Ensured unit and Open-to-Buy (OTB) were on plan, determined the number of styles and units per style to fill the plan, and made recommendations for special buys as necessary.
3. Reporting & Analysis: Performed in-depth analysis of style analysis and selling reports, had working knowledge of reports and available data, and provided input to ecommerce planning analyst to incorporate business trends.
4. Leadership & Communication: Communicated best practices and information to ecommerce support associates, managed and developed site merchandisers, served as the business team lead for the Online Fashion Apparel initiative, and supervised and mentored team members.

Key achievements:
1. Increased category sales by 25% by optimizing product assortment, pricing strategy, and promotional activities.
2. Developed and implemented a category strategy that resulted in a 15% increase in customer engagement and loyalty.
3. Collaborated with cross-functional teams to improve the user experience on the website, resulting in a 20% increase in conversion rate.
4. Conducted regular performance analysis and reported on category metrics, providing insights and recommendations to senior management to support decision-making.
5. Implemented an inventory management system that improved product availability and reduced stock-outs by 30%.

Senior Buyer

Objective: To obtain the position of Senior Buyer, utilizing my extensive experience in procurement, sourcing, and negotiations to drive business growth and success.
1. Procured and sourced products from both domestic and international vendors to increase product availability and diversity.
2. Identified and negotiated contracts with vendors to achieve cost savings and enhance profitability.
3. Managed vendor relationships by conducting performance evaluations, renewing contracts, and resolving issues to improve quality and delivery performance.
4. Collaborated with cross-functional teams to develop and implement merchandising and pricing strategies, resulting in increased sales and profitability.
5. Coached, mentored, and trained junior buyers to improve their productivity and performance.

Key achievements:
1. Improved supplier relationships by negotiating better terms, resolving disputes (such as mistakes in sales reports and delayed payment), resulting in the successful development of a sales report generator for all countries and improved cash flow for the business.
2. Introduced the outright terms to increase margin by 50%.

Kids Art Studio Manager and Teacher

Objective: To obtain a position as a Kids Art Studio Manager and Teacher where I can utilize my passion for art, my creativity, and my experience in managing and teaching children.
1. Managed daily operations of art studio, including scheduling, marketing, and finances.
2. Developed art classes for children of all ages/skill levels and provided personalized instruction.
3. Created positive learning environment that encourages creativity, self-expression, and growth.
4. Collaborated with staff to develop and implement studio-wide events and programs.
5. Maintained clean, safe, and organized studio space conducive to learning and creativity

Key achievements:
1. Successfully increased student enrollment by 30% through targeted marketing efforts and developing new class offerings.
2. Designed and implemented a special needs art program, which received positive feedback from both students and parents.

Restaurant Manager

Objective: To obtain the position of Restaurant Manager, where I can utilize my management to provide exceptional customer service and increase revenue.
1. Managed daily restaurant operations, including inventory control, staff management, and scheduling.
2. Developed and implemented strategies to increase sales and revenue.
3.Conducted regular staff training and ensured compliance with health and safety regulations.
4. Maintained positive relationships with vendors and suppliers to ensure timely delivery of supplies and ingredients.
5. Ensured that the food served to customers is of high quality, meets their expectations and is consistent with the restaurant’s standards.

Key achievements:
1. Increased monthly sales by 15% through the development and implementation of effective sales and revenue strategies.
2. Maintained consistent high-quality food standards that met customer expectations, resulting in positive reviews and repeat business.

Senior Buyer

Objective: To secure a Senior Buyer position where I can utilize my extensive experience in product selection, supplier negotiation, and market analysis to drive sales growth, increase profitability, and enhance the overall customer experience.
1. Selected and managed a portfolio of products for website sales by utilizing customer demand, market trends, and key purchasing factors including price, quality, and availability.
2. Implemented competitive product strategies through ongoing review of existing merchandise and sourcing of new products to ensure profitability and meet customer needs.
3. Monitored market trends and consumer buying patterns to anticipate future demands and sales opportunities.
4. Analyzed sales and discount levels to assess performance indicators and respond proactively to changes in demand and logistics.
5. Conducted supplier negotiations and maintained relationships with existing and potential suppliers to ensure a commercially viable range of merchandise at competitive prices.
6. Collaborated with cross-functional teams to successfully complete projects and achieve business goals.
7. Solicited customer feedback to improve the quality and effectiveness of merchandise offerings.
8. Provided mentorship and supervision to team members to ensure high-quality work and continued growth and development.

Key achievements:
1. Developed and maintained strong relationships with key suppliers, resulting in a 10% reduction in purchasing costs without compromising product quality.