Education
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2021
University of Southern California
Public Health
\I am currently obtaining my Master of Public Health degree at USC. Currently, I am an Executive Board member for an organization at my graduate program called USC\'s Master of Public Health Association. We will be creating community events to not only bring our program together, but also to serve our community in South Los Angeles.\
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2015 - 2020
California State University, Long Beach
Community Health Education and School Health Education
\I double concentrated in Community Health Education and School Health Education. I was an Executive Board member for an organization during my undergraduate study called Health Science Student Association. We hosted a healthcare panel, created volunteer events in the community that were both healthcare related and service-oriented, and we ended our year with a banquet. Awards: Outstanding Student Citation 2020, President’s List 2017-2020, & Dean’s List 2015 \
Experience
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2021 - 2022
Willdan Group, Inc.
Legal Analyst
\• Working as the primary point of contact in issuing Certificate of Insurances for over 100+ clients and managing them in Box
• Working directly with senior management, preparing evidence and conducting legal research to draft legal documents \ -
2021 - 2021
University of Southern California
Research Assistant
\• Created and disseminated health education materials such as PowerPoints and Infographics to showcase to stakeholders and partners
• Participated in English and Mandarin Chinese focus groups as the notetaker
• Managed scheduling and sending out invites to focus groups participants
• Maintained record of over 100 gift cards for stakeholders to ensure proper record and data keeping for budget planning\ -
2020 - 2021
Tarzana Treatment Centers
Health Educator
\• Implemented the Youth Empowerment Project (YEP) program that consisted of weekly interventions, biweekly workshops, and monthly activities for youth at risk of entering or re-entering the juvenile justice system
• Facilitated weekly intervention groups consisting of 5-7 youth and increased health education knowledge by 27% on topics such as managing stress and how to control anger
• Linked youth to appropriate services for medical, social, and emotional support
• Promoted health education throughout the community, and conducted structured, scheduled weekly educational sessions
• Outreached to LA County School Districts and LA Council Members, also engaged with stakeholders to create external partnerships \ -
2020 - 2020
Working Partnerships USA
Community Health Worker
\• Outreached to big and small businesses regarding Santa Clara County Public Health Department’s COVID-19 protocol and increased compliance by 67%
• Published in multiple media formats by World Journal about my experience working with the Mandarin speaking business owners throughout Santa Clara County
• Conducted 25-30 on-site visits daily to educate public health protocols for reopening
• Provided resources- training materials, supplies, and referrals to businesses in need\ -
2020 - 2020
California State University, Long Beach
Creating a Culture of Health Intern
\• Planned, developed, and implemented a curriculum for low-income, independent-living older adults on how to “Eat Healthy, Feel Even Better”
• Provided educational presentations/in-service training and infographics in a group dynamic of 30 residents
• Performed program evaluation to our residents and made necessary change to program
• Created and disseminated culturally appropriate materials such as budget-friendly and healthy recipes for our low-income, independent-living older adult residents\ -
2017 - 2021
Michael Shook, Attorney at Law
Receptionist
\• Promoted consistent accuracy of billing information by reconciling 10 accounts roughly
• Monitored and screened visitors to verify accessibility to inter-office personnel and manage a multi-line phone system for 15 attorneys
• Administrative duties such as sorting mail and copying, faxing, and scanning documents
• Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking\ -
2019
AdventurePlex
Member Service Representative
\• Identified workplace health and safety violations and worked with management to bring a team of 30 into compliance
• Advocated youth development programs and performed outreach at community events and increased membership sales by 23%
• Answered phone calls and written questions, concerns, and complaints regarding AdventurePlex membership
• Documented member activities and progress notes in appropriate systems and reports to management \ -
2019
Beach Cities Health District
Employee Wellness Intern
\• Assisted with creating 3 worksite wellness programs that increased employee’s wellbeing by 38% and participation by 29%
• Researched employee wellness best practices and looked into qualitative data from previous programs and peer-reviewed journals to incorporate into future programs
• Utilized software program called CoreHealth to design user interface and implemented 3 quarterly programs during Summer 2019
• Composed health and wellness tips based on elements of well-being and weekly reports
• Participated in team meetings with potential vendors and wellness partners\ -
2018 - 2019
Dave & Buster’s
Server
\• Memorized over 100+ different menu items and helped guide guests to their ideal dining experience
• Managed the POS system and entered over 50+ orders per hour with zero errors.
• Helped train 5 new staff to use the technical system
• Onboarded and delivered exceptional client service to 200 customers per shift during peak times
• Cleaned the dining area and stocked service areas\ -
2017 - 2018
Chick Fil-A
Front of House Team Member
\• Entered 100+ orders per hour with zero error
• Managed ParTech’s POS system and entered 100+ orders per hour with zero error
• Cleaned and stocked work area
• Memorized menu to create positive customer experience
• Received a positive Yelp review in 2018 because I demonstrated strong skills in customer service\ -
2017
COPE Health Solutions
Health Scholar
\• Shadowed nurses and gained an inside view of HIPAA
• Developed relationships with health care staff and leaders
• Gained experience in both clinical and administrative health care settings and became an integral part of the care delivery team
• Completed intensive training on U.S. healthcare system and practical hands-on patient care while gaining an inside view of HIPAA
• Gained experience in both clinical and administrative healthcare settings and became an integral part of the care delivery team
• Assisted with patient care tasks such as bathing, feeding, ambulating, and checking vitals under the supervision of a licensed staff member
• Interacted with patients professionally using AIDET communication framework\